Training Specialist

Company Summary:

Cad Rail Industries Ltd was founded in 1968 headquartered in Montreal. We take pride on being North America’s leader of full-service solutions in the freight, passenger and commuter rail industries in Canada, the United States and offshore. Cad Rail has other facilities in Calgary, Lethbridge (under Caltrax banner) and has recently been selected by the ONxpress Transportation Partners association to provide all legacy fleet maintenance services for the Metrolinx rail fleet of approximately 1000 bi-level coaches and 90 locomotives. Cad rail’s delivery team will operate and maintain Metrolinx’s rail maintenance facilities in Etobicoke and Whitby, as well as in multiple overnight along with mid-day light servicing facilities located across the Metrolinx train service area.

Summary of the role:

The Training Specialist SME will be responsible for providing hands on and subject matter training within the Metrolinx Legacy Fleet Maintenance operations. This individual will report to the Manager- People Development and Training and partner with the business to provide training support across the project.  The specialist will work collaboratively with the site leadership and management team to ensure all areas of training are supported and business priorities are interpreted into very detailed approaches.

Core Accountabilities:

• Act as primary lead for every aspect of training while maintaining strong rapport with maintenance personnel
• Essentially support a culture where safety, customer service and equal opportunity is at the forefront
• Guide and support the leadership team on all aspects of training
• Educate clients and/or employees to ensure it is a safe environment while communicating the best practices in terms of operations, inspections and troubleshooting customers’ product
• Design effective training programs including effective testing programs (competency validation)
• As an expertise, provide instructions, direction, guidance and advice to employees during on-the-job training
• Develop tests that will evaluate the progression and learning comprehension of the trainees
• Develop and identify programs that need refresher training to ensure compliance with safety rules and regulations pertaining to maintenance
• Oversee the development, testing and implementation of software solutions, when required and/or possible
• Improve organizational efficiencies pertaining to maintenance and troubleshooting
• Liaison with project managers to determine training needs and schedule training sessions
• Develop and conduct evaluations based on feedback on the training
• Maintain accuracy of training records and ensure training related policies are in accordance with the necessary guidelines
• Support the development as well as implementing company policies and regulations focusing on promoting a safe and healthy environment
• Ensure that all Training related policies are followed in accordance with the established guidelines
• Advise the Manager- People Development and Training of any developing issues or potential issues that could arise in a timely manner
• Produce timely and quality periodic reports that are required for the Senior Manager-Human Resources and Sr. Maintenance Manager
• Ability to create, track and present overall Key Performance Indicators (KPIs) to measure success

Qualifications:

• Railway industry experience is a requirement
• University degree or College Diploma focusing on Human Resources Management/Training or Adult Education or Instructional Training (or related professional certification)
• 3 to 5 years in a Training position that requested the development & delivery of training material & procedures, preferably in Rail Transit industries (or related)
• Ability to act as a subject matter expert
• Experience in dealing and being accountable for results and overall performance
• Excellent presentation & communication skills and impeccable ethics
• Strong problem solving, project management and planning/organizing skills
• Strong knowledge of the MS Office, including an above-average abilities of PowerPoint

Nice to have:

• Previous experience in heavy industries and/or rail/passenger rail maintenance
• Experience working in a Unionized environment and dealing with multiple trades

 Cad Rail Industries Ltd.  welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Cad Rail Industries Ltd. provides an equal opportunity as an employer and we are dedicated to continue to preserve a welcoming, safe and inclusive environment for every individual- no matter of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion and disability status.