LRIW's Woman of the Year: Mary Proc helms customer service initiatives at GO Transit
When Mary Proc became vice president of customer service at GO Transit in 2008, the agency's on-time performance had become such a persistent issue that nearly 11,000 passengers signed an online petition demanding refunds for late trains...
To view the full article please click here.
Related Articles
Get Involved: Explore Committee Opportunities at CARS
Join us in shaping the future of the railway industry! At CARS, we believe our members are at the heart of everything we do. We're excited to invite you to explore the...
Office Closure Notice: Labour Day - Monday, September 2nd
Please note that our offices will be closed on Monday, September 2nd, in observance of Labour Day. This day is dedicated to honoring the hard work and contributions of...
Honoring National Grief Awareness Day: Navigating Loss in the Railway Industry
Today, on National Grief Awareness Day, we pause to reflect on the importance of acknowledging and addressing grief in our personal and professional lives. Grief is a...