"New Edmonton Transit text service lets riders message dispatch for security help"

"The service will allow Edmontonians to discreetly report security concerns, such as harassment, disorder and suspicious... (Snowdon, 2020)

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References:

Snowdon, Wallis. (2020, November 13). New Edmonton Transit text service lets riders message dispatch for security help. Retrieved from CBC: https://www.cbc.ca/news/canada/edmonton/edmonton-transit-security-dispatch-text-message-1.5799357